Staff

PROGRAM MANAGER

Doreen Colon

Doreen Colon is the Housing Specialist of Better Community Neighborhoods Inc. She is the newest member of the Housing Counseling Department. Ms. Colon brings 20 years of Customer Service experience in the Social Services and Health Insurance sector to BCNI.

Prior to Ms. Colon joining BCNI team, she worked for Maximus for 10 yrs. as a Lead Field Client Service Rep /Certified Application Counselor, while serving as a liaison for Schenectady County Department of Social Service.

Before joining Maximus in 2011, Ms. Colon worked for the Cardiology Associates of Schenectady as a Patient Financial Counselor where she implemented their Charity Care Program and assisted clients that were in financial hardship.

Ms. Colon is very passionate about helping people achieve their personal goals and creating pathways to overcome obstacles.

DIRECTOR OF PROPERTY OPERATIONS

Mitchell Grossman

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Mitchell Grossman

Mitchell Grossman is Director of Property Operations at Better Community Neighborhoods, Inc. (BCNI) and has been working at the agency (formerly known as Better Neighborhoods, Inc) since 2016. During his tenure Mr. Grossman had been responsible for various departments which included Housing Counseling, Property Management, and the oversight of agency daily operations.

Prior to joining BCNI, Mr. Grossman was a full time Real Estate Broker with experience in residential and commercial sales, investments, and leases. Having developed a specialty in assisting nonprofits in their real estate needs, a move into the nonprofit field was inevitable. Mr. Grossman was previously the owner of a successful retail business related to the medical field.

Mr. Grossman remains a licensed Real Estate Broker and holds a Master’s Degree from Long Island University and a Bachelor’s Degree from the City University of New York.

CHIEF FINANCIAL OFFICER

Shawn Jahn

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Shawn Jahn

Shawn Jahn joined the Better Community Neighborhoods Inc. (BCNI) team in September of 2021 as the organization’s Chief Financial Officer. Mr. Jahn brings 10 years of non-profit accounting, oversight, and compliance experience to BCNI. Mr. Jahn has a Bachelor’s Degree in Finance from the Rochester Institute of Technology in Rochester, NY.

Technician/Construction Associate

Ali Barboza

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Ali Barboza

Ali Barboza is the Maintenance Technician for Property Management and the Construction Associate for Owner-Occupied Rehabs. Mr. Barboza worked at the agency (formerly known as Better Neighborhoods, Inc)since 2017.Mr. Barboza manages and coordinates the maintenance to all of the BCNI properties and MOU partnership properties. Mr. Barboza is also responsible for assisting the Owner-Occupied Rehab Department with project feasibilities inspections, contractor outreach and Scope of work. Prior to joining BCNI, Mr. Barboza worked as the Property Manager for Capital Castle Properties LLC. And a maintenance technician for Ideal Property Services. Mr. Barboza has over 20years’ experience in customer service with various retail and hospitality companies. Mr. Barboza has attended Mohawk Valley Community College for Business Administration.

Staff

PROGRAM MANAGER

Doreen Colon

DIRECTOR OF PROPERTY OPERATIONS

Mitchell Grossman

CHIEF FINANCIAL OFFICER

Shawn Jahn

Technician/Construction Associate

Ali Barboza

Program Manager of Owner Occupied Rehab

Brenda Badger-Ryan

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